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The ����������� Malaysia’s (SMY) Ipoh workshop team name B100 wins the Top Team Asia-Pacific Regional Finals 2023 in Bangkok. SMY B100 is one of only 12 teams out of 1,500 teams worldwide from 70 countries that has qualified for the Grand Final round in Södertälje, Sweden. A lucrative first prize of 50,000 Euro to the winner, 30,000 Euro to the first runner-up and 20,000 Euro to the second runner-up.

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“It was a fantastic and emotional experience when we were announced as winners for the Asia-Pacific Regional Final. We were faced with very tough competition from strong teams who were very much more experienced than us. In facing the Grand final challenge in Södertälje, we need to further increase our technical knowledge to perfection in order to be the Champion of Top Team Global 2023 and Champion for our customers!” Muhamad Amirsyazwan, Team Leader/ Workshop Manager, SMY Ipoh.

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Top Team is a global competition for professional service teams within the ����������� service network. The competition requires a high level of technical knowledge, team spirit and discipline commonly from service technicians, parts specialists and service advisors as participants. It is brains, technological skills and teamwork that characterise the service personnel who ����������� recruit and develop over the years. Essentially these traits should be evident in all the qualifying teams, while winning teams are those who demonstrate a superior level to secure the Top Team title. The format of the competition follows daily work patterns with the most essential objective being to satisfy the needs of our customers.

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This competition is a way of recognising the importance of service personnel to be the best, and top of their profession. The teams will increase their knowledge about �����������’s products and services and also strengthen collaboration between service, parts and service advisor personnel. Ultimate benefactors will be the customers and the heavy vehicle industry.

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“I can’t describe how proud I feel of this team, and I am sure we all share this sentiment. Credit to them as they have put a lot of effort to prepare and compete with other teams from the various business units who have proven winning history. Coming out on top is a clear demonstration of not only their technical knowledge but team cohesiveness and tenaciousness,” said Heba El Tarifi, Managing Director, ����������� Southeast Asia.

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This generation of technicians and the future ones are expected to drive real change in line with the transport industry undergoing a technological shift. Top team members will have a unique opportunity to affect and implement the technology needed to create a sustainable transport system.