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Òâ´óÀû³¬¼‰°  whistleblowing system

Integrity and compliance with laws and regulations as well as the principles laid down in the Òâ´óÀû³¬¼‰°  Code of Conduct, Òâ´óÀû³¬¼‰°  Supplier Code of Conduct, Òâ´óÀû³¬¼‰°  Code of Practice and Òâ´óÀû³¬¼‰°  Independent Distributor Code of Conduct are top priorities and cornerstones of our corporate culture.Ìý

To meet these values and to avoid or minimize potential risks due to regulatory violations, it is crucial that potential regulatory violations by employees or external partners are identified at an early stage, clarified, and stopped, and that disciplinary measures are applied where necessary.

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To encourage a speak-up culture and to detect potential wrongdoings, the TRATON GROUP operates a global independent, impartial, and confidential whistleblowing system managed Ìýin collaboration between Òâ´óÀû³¬¼‰°  Corporate Investigation Office and the TRATON Investigation Office. ÌýBesides the Òâ´óÀû³¬¼‰°  Corporate Investigation Office as the first contact point for whistleblowers at Òâ´óÀû³¬¼‰° , the TRATON Investigation Office also can be addressed as central point of contact for all brands within the TRATON Group.

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The Òâ´óÀû³¬¼‰°  whistleblowing system and procedures for conducting internal investigations are governed by Òâ´óÀû³¬¼‰°  Group Policy 20. Our whistleblowing system is based on fundamental principles such as the protection of whistleblowers and individuals Ìýsupporting the investigation. We respect whistleblowers’ right to confidentiality, and we uphold the presumption of innocence and fairness of investigations towards any persons concerned. Information received via the whistleblowing system will be reviewed fairly, promptly, and in a sensitive manner and will be treated with the highest level of confidentiality. ÌýNo actions are taken to identify anonymous whistleblowers. We have zero tolerance for retaliation against whistleblowers. However, any report in bad faith will be treated as serious regulatory violations.

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Dedicated functions at Òâ´óÀû³¬¼‰°  within Governance, Risk & Compliance, Security, Audit, Legal and People and Culture support the investigations. An investigation is only initiated after a careful examination of the facts and reasonable suspicion of a regulatory violation. Òâ´óÀû³¬¼‰°  departments involved in whistleblowing and internal investigations work closely with colleagues at the TRATON Investigation Office, especially regarding potential serious regulatory violations.

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Our whistleblowing channels

Our whistleblowing system provides the following channels to report potential violations committed by employees or external partners to enable a fast investigation and appropriate reaction by our Company. However, that does not limit legally protected rights to contact relevant authorities.Ìý

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At all times and in all languages, internal and external whistleblowers can report potential regulatory violations or risks related human rights or environmental obligations directly and confidentially to colleagues at the Òâ´óÀû³¬¼‰°  Corporate Investigation Office or TRATON Investigation Office:

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Òâ´óÀû³¬¼‰°  CV AB

Òâ´óÀû³¬¼‰°  Corporate Investigation Office

Vagnmakarvägen 1

151 32 Södertälje, Sweden

E-mail: whistleblower@scania.com

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TRATON SE

Investigation Office

Dachauer Strasse 641

80995 Munich, Germany

E-mail: investigation-office@traton.com

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The relevant teams are available to talk to you in person, on the phone, or via email.

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Whistleblowers always have the possibility to addressÌý their concerns to the following internal functions:

  • Direct manager
  • People and Culture/Human Resources function (local or central)
  • Group Internal Audit
  • Corporate Security
  • Group Compliance
  • Locally or regionally designated contact person for most of our legal entities based in the EU.Ìý

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The receiving function will then forward the information to the dedicated whistleblowing functions, as set out in our internal procedures.

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Whistleblowers worldwide can use the TRATON Speak up! tool, which is available around the clock in several languages to report hints on potential violations regarding white-collar crime such as corruption or antitrust law, data protection issues as well as risks and violations regarding human rights and environmental obligations, or other internal and statutory regulations.

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Whistleblowers can register on Speak up! with their name or stay anonymous. All hints are treated as confidential. Even if their preferred language is not offered in the reporting channel, whistleblowers can use any language to submit their report. Our whistleblowing portal is operated by a third-party, who is hosting the portal on external, certified servers (located in Germany) allowing whistleblowers to address hints to us on an anonymous, non-traceable basis.

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Regulatory violations can also be reported via the 24/7 Whistleblower Hotline provided by Volkswagen AG. The hotline is available around the clock and accepts hints from all Brands of the Volkswagen Group — if desired also anonymously. All hints concerning our Company that are received via the hotline are forwarded to the TRATON Investigation Office directly.


This is how you can reach the whistleblower hotline:

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+ 800 444 46300ÌýÌýinternational toll-free number.ÌýDepending on the country you are calling from it is possible that the international toll-free hotline is not available since some telephone network providers do not support the service. If so, please use the offered chargeable number or your country-specific number.Ìý

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+ 49 5361 946300ÌýÌýchargeable number, if your local telephone provider does not support the toll-free service.Ìý

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Country

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Toll-free number

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Local telephone number

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Brazil0800-5912743021-23911381
Mexico001-800-46102420155-71000355
Slovak Republic0800-00257602-33325602
USA833-6571574908-2198092
South Africa0800-994983021-1003533
Malaysia1-800-8195230154-600099
Argentina0800-6662992011-52528632
Germany80 044 446 30005361-946300

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Volkswagen AG has authorized two external lawyers (Ombudspersons) who can assist or ensure that hints are forwarded to the TRATON Investigation Office – per request also anonymously.

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We encourage reporting of misconduct via the internal reporting channels as described above. However, in view of the EU Whistleblowing Directive, EU member states have defined (or will soon define) designated authorities that also accepts reports on misconduct as external reporting channels. Check on the following countries you are reporting from the followingÌý.ÌýÌý

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How do we process your report?

At our Company, hints regarding potential regulatory violations can be reported by employees, customers, and other third parties through various channels, at any time, and in any language. Hints are then received by the Òâ´óÀû³¬¼‰°  Corporate Investigation Office or TRATON Investigation OfficeÌý which ensure that thorough and appropriate investigations are carried out in a confidential and timely manner.

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The qualified and experienced colleagues at the Òâ´óÀû³¬¼‰°  Corporate Investigation Office or TRATON Investigation OfficeÌý examine every report on potential misconduct thoroughly and follow the process according to the applicable Group Policy systematically. First, whistleblowers will get a confirmation of receipt from the Òâ´óÀû³¬¼‰°  Investigation Corporate Investigation Office or TRATON Investigation Office, which will then assess your report for potential legal risks. This includes clarifying questions about the reported matter and gathering available facts particularly from the whistleblowers. If this initial evaluation shows grounds for suspicion of a serious violation, an investigation by a dedicated investigating unit within Òâ´óÀû³¬¼‰°  will be started. Afterwards, the results of the investigation will be legally assessed by the TRATON Investigation Office and appropriate measures will be recommended. If the hint points to a less serious regulatory violation, the case may be handed over to a suitable body within Òâ´óÀû³¬¼‰°  to investigate and assess on their own, but with the chance to receive guidance from the Òâ´óÀû³¬¼‰°  Corporate Investigation Office. Whistleblowers or involved employees can always contact the Òâ´óÀû³¬¼‰°  Corporate Investigation Office or the TRATON Investigation Office about the status and the outcome of the procedure. The outcome will also be shared as far as legally possible considering the need-to-know-principle. However, the processing time varies depending on the subject of the procedure.Ìý

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Potential violations of the Òâ´óÀû³¬¼‰°  Supplier Code of Conduct and Òâ´óÀû³¬¼‰°  Independent Distributor Code of Conduct by suppliers and other third parties, including risks and violations regarding human rights and environmental obligations, can also be reported to the Òâ´óÀû³¬¼‰°  Corporate Investigation Office or TRATON Investigation Office. The Òâ´óÀû³¬¼‰°  Corporate Investigation Office or TRATON Investigation OfficeÌý will inform the responsible departments, who will process the reported matter accordingly. This particularly includes taking the necessary measures to minimize or end violations and/or risks.

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Find more information on the . In addition to this, Òâ´óÀû³¬¼‰°  has published Human Rights Policy, describing the expectations on the organization and suppliers to protect and respect human rights.

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Data protection for whistleblowers

Òâ´óÀû³¬¼‰°  collects and processes the personal data you provide for the purpose of assessing and processing your reported hint. Further information on data protection and the rights to which you are entitled can be foundÌýhere.Ìý

Do you have any concern or feedback regarding our products or services?

If you have any questions or inquiries regarding our products or your vehicle, feedback or complaints about services provided by us or our business partners (such as car dealerships or workshops), please contact our customer care centers.Ìý

Do you have further questions?

Please contact the Òâ´óÀû³¬¼‰°  Corporate Investigation Office in case of any questions or suggestions for improvement concerning the whistleblowing system at any time. You can contact us at whistleblower@scania.com

Read more about Data protection for whistleblowers